The Green Cow

Returns

Due to the perishable nature of our product we do not accept returns.

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange a damaged product for the same item, send us an email at info@thegreencow.com.  Someone from our customer service team will be in touch with you to make arrangements to replace the item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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